200 reviews. 4.5 stars.
The reviews below come straight from Google. No edits, no cherry-picking the wording.
A rating built one job at a time
Real customers, real reviews. Here is the record.
Reviews from real customers
CBS Smarter Sprinkler is the only irradiation company I will ever call. They have installed/repaired my residential sprinkler system since 1992. They are fast, reliable and provide you with all options. Daniel Martinez is the best.
Daniel was great! He checked our system and found several problems. Very polite, very early. However, I have a few words for your company. Every single time I have a warranty issue, the repair person knows nothing about the warranty and can't work on my system until it's resolved. Why do I even bother paying for the warranty??
I've had great service with CBS Smarter Sprinklers. They put in my sprinkler system aprox 9-10 yrs ago. I have never had issues with the installation or maintenance through the years. They are always professional and friendly.
A $99 trip charge for 3.5 miles? That appears to be an exorbitant fee, and especially since work was performed. I would think the trip charge would be rolled into the repair fee as with many vendors I've utilized. While I was happy with the service performed and technician, hence the two star review instead of one star, I don't think I can afford to have them come out for a bid on further projects I'm considering.
Melissa was extremely thorough, and dedicated to getting the job done. I very much appreciate the communication and follow up - it’s rare these days to get that level of customer service.
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